10 TIPS FOR ACHIEVING SUPERIOR STAFFING RESULTS!
PEAK Tip # 1
More Lead Time=Better Quality of Talent!
The demands of business do not always allow it, but you should attempt to give as much notice as possible when placing orders with your staffing partner. This will greatly increase your chances of finding an ideal candidate for the position and may give you more than one suitable candidate to choose from. And when lead time isn't an option, let your staffing partner know which skills and traits are most critical for the assignment.
PEAK Tip # 2
Job Descriptions
Job descriptions are vital to any successful hiring and retention program. Well-defined, current and complete job descriptions submitted to your staffing partner can save you time and money by reducing your exposure to unqualified or unskilled candidates. They should always include your expectations in terms of candidate abilities and experience along with specific performance goals, standards and expectations.
PEAK Tip # 3
If it sounds too good to be true……
You've heard that cliché over and over I'm sure, but it has never been truer than when dealing with employment and staffing providers. If you are in business- its people driven. People are your organization's most important asset. And that should include contingent employees as well. Treat contingent staffing as an investment, not an expense. Cheaper is not better. The last thing you want is the “low-ball” service that always accompanies “low-ball” pricing. Go with a staffing firm that understands your specific needs takes the time to fill your needs correctly. You will save money in the long run!
PEAK Tip # 4
Train Your Staffing Representative
Take some time and educate your staffing service representatives on your organization's business goals, culture, history and past and current performance. Tell them what types of work attitudes, styles and skills will fit best in your organization. Familiarizing your representatives with your company's needs and expectations will greatly assist the staffing firm to become a more knowledgeable extension of your human resources department.
PEAK Tip # 5
COMMUNICATE, COMMUNICATE, And COMMUNICATE
Your staffing partner cannot fix what they don’t know about. Don’t allow problematic situations or employee conduct to “snowball”. Maintain an ongoing dialogue and honest relationship with your staffing representatives. Keep them updated of changes in your company or recruiting initiatives. Provide them useful feedback on their service and the performance of the employees they referred. Meet as often as possible to enhance interaction and ultimately improve quality, service and placements.
PEAK Tip # 6
Use Your Staffing Partner’s Expertise to YOUR Advantage
Go beyond the typical rate letter, RFP or full “Dog and Pony Show” Presentations- you should invest some time to learn about your staffing partner’s full range of capabilities, so you can take maximum advantage of their experience, knowledge and resources. A good staffing partner save you money, time and most importantly of all- SANITY!
PEAK Tip # 7
Set Clear Expectations
Upon establishing your relationship with the staffing partner, set clear expectations for communication and service. This can include development of job order-placing procedures, appropriate quality control checks and feedback methods.
PEAK Tip # 8
Benchmark Performance
Inquire about the testing and screening procedures your staffing partner utilizes. When candidates are referred to you, ask for their test scores and the results of any pre-employment references. Establish preferred scoring levels and skills for placements within your company (you might even ask to have one of your internal employees in the same position tested to give you a benchmark for performance requirements).
PEAK Tip # 9
Partner for Mutual Success
Your staffing partner should contribute solutions and talent that will contribute to the overall success of your organization. Consider involving your staffing partner in your company's planning recruiting and retention strategies. A truly professional staffing organization can offer a great deal of insight regarding the many uses of strategic staffing to meet your needs for workforce demands, new hires, and managing attrition.
PEAK Tip # 10
Increase Your Staffing Partner’s Commitment to Your Success.
A legitimate and quality staffing firm will always focus on more than filling orders. They will endeavor to help you save time, save money, and make it easier to find the qualified and skilled talent your growing business demands. While all staffing firms are not created equally, the truly good ones can be worth their weight in gold. Look for opportunities to enhance the relationship. Invite your staffing partner in and challenge them to help you solve problems. Reward their commitment with your own and you will both share in mutual success and growth!
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